Frequently Asked Questions

Rentomise is fully flexible to help improve property manager business outcomes. No changes to existing property management tools, software or processes are required.

Key benefits for property managers include:

• Expand your landlord customer base
• Offer different tiers of service
• Match service tiers to staff skills, supporting staff development and improving staff retention
• Improve business efficiency, thereby increasing profits

At Rentomise, customer satisfaction is paramount. We will work with your team to explore how to use Rentomise to maximise your business efficiency and outcomes.

Our landlord surveys show that the majority of landlords do not want to self manage all aspects of their property. Instead, they told us they are looking for value for money service; and Rentomise can help you to showcase the value you provide compared to other agencies.

Rentomise will primarily target the private landlord marketplace, you don't need to offer it to your existing clients. You can selectively invite existing clients to participate, based on your knowledge of their specific needs.

Rentomise landlords can 'opt in' to support this social benefit. If landlords would like to help reduce the housing crisis, our experience and analysis shows that landlord returns and profits should not be reduced.

For example, even a small weekly rent reduction ($20/week) can be significant to individuals on the lower end of the income curve. This small reduction in weekely rent has shown to minimise vacancy periods. $20/week is only equivalent to 1-2weeks rent over a 12month period for an average property.

Rentomise is completely free for landlords to use. You only pay property managers for the specific tasks they complete for you. There are no platform fees or subscription costs for landlords.

Yes both landlords and property managers can use existing contracts and management agency agreements to define customised terms of service.

Rentomise allows you to selectively outsource only the tasks you want help with, maintaining control over your property management.

Most tasks receive bids from property managers within 24-48 hours of posting.